Warranty

On all articles offered by tintelingen  applies the legal guarantee. This means that an item is in good condition and should be responsible for an appropriate produce in normal use. When you have received an article where this is not the case, you can  return the article. When you are logged in with your acces code in   your Tintelingen webshop, proceed by clicking on mijn bestellingen.

On the right hand side of the screen you can open the file ( a white paper  with a magnifying glass). You will enter your order form. Next click on the green return button on the right hand side. Here you can indicate that the gift you received is defective. Submit and your return form will download as a pdf file.

In addition to the legal warranty is valid for certain products the factory warranty.  A factory warranty is an extra warranty that has been given by the supplier of the product. Subject to the conditions set by the supplier directly to the warranty. The warranty period depends on the supplier.

If you have any questions regarding the return policies on default products or other matters concerning warranties please contact our customer service. You can contact them through the helpdesk form or you can call them on 088-8468354